Spring Semester 2010 - Credit Courses

Please Note: The information on this page
is subject to change.

 Course TitleCredDaysTimeRoomSeats
Avail
Instructor
(Fees)
BUS_240_75KCustomer Service Management
Meets: 1/18/2010-3/26/2010
3crTTh8:00AM-9:55AMBSS 11519C Shilling
Add'l Fee: $90.00

Customer Service Management

Prerequisite: TASK 150.This course is designed to help manage people in customer service roles. The course will include finding and retaining quality people, the purpose of good customer service, training and supporting employees in these roles, and managing the mission statement for the business.



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provide accurate information on these pages,
Flathead Valley Community College assumes no liability
for incorrect or missing data.

This information was last updated on Friday, May 14, 2010 at 3:00:02 PM